A) If properly charged and maintained (keep the battery charged every two months at a minimum, and try to keep the battery indoors during harsh cold winter months), the battery should last up to 1000 full charge cycles or approximately 3 – 4 years.

A) The battery has an onboard battery protection system that prevents battery damage if plugged in for long periods. Charging over night will not affect the battery’s life.

A) Occasionally, the led indicator lights on the battery can become disconnected due to more severe bumpy riding. This does not mean the battery is dead, it only means the charge indicator is not connected anymore. The battery will still function and charge normally.

A) Please contact Schwinn Customer Service in the event you have lost your key and require a replacement.

A) Ensure that the brakes are not engaged. Ensure that the system is turned on and the battery is full. If the pedal assist still does not function, check to see that the pedal sensor near the bottom bracket is still working properly and mounted close to the spinning magnet. If after checking all of the above items the problem persists please contact your local Schwinn dealer or Schwinn Customer Service for further assistance.

A) Make sure that the wire colors match when connecting them. Typically if the colors aren’t matched, the motor will not operate, but damage was not done. The motor should operate normally once connected correctly.

A) The charger output is rated at 30volts at 2amps nominally, which translates into 60 watts.

A) Range will vary with rider weight and terrain. The expected range is around 30 miles.